CRCI Education Portal
Courses
Profile
Account
Home
All Courses
Organizational Structure and Policy
CRCI Phone Etiquette and Communication Standards
CRCI Phone Etiquette and Communication Standards
Curriculum
2 Sections
7 Lessons
10 Weeks
Expand all sections
Collapse all sections
Assignment
7
1.1
Module 1: Introduction to Phone Responsibilities at CRCI
1.2
Module 2: Answering the Phone Professionally
1.3
Module 3: Handling Voicemail and Missed Calls
1.4
Module 4: Transferring and Directing Calls
1.5
Module 5: Confidentiality and Media Inquiries
1.6
Module 6: Handling Difficult or Emergency Calls
1.7
Module 7: Special Notes for Interns and Shared Phone Users
Quiz
1
2.1
CRCI Phone Etiquette Quiz
10 Questions
This content is protected, please
login
and
enroll
in the course to view this content!
Modal title
Main Content
