Intake Coordinator

Course Overview

This training program is designed to equip CRCI staff with the knowledge and skills needed to properly conduct new resident intakes for those entering the Motivational Track (Moto Phase) of the recovery program. The intake process is crucial in ensuring residents meet eligibility criteria, understand program expectations, and smoothly transition into CRCI’s structured environment.

This course will cover:
✔ Pre-Screening & Eligibility Criteria
✔ Arrival & Initial Screening
✔ Belongings Check & Processing
✔ Data Entry & Paperwork
✔ Orientation & Assignment

Module 1: Understanding the Intake Process

📌 Objective:

• Learn the purpose and structure of the intake process.
• Understand the eligibility criteria for new residents.

1.1 Purpose of the Intake Process

The CRCI Intake Process ensures that new residents:
✔ Meet medical and legal eligibility requirements.
✔ Are substance-free upon entry.
✔ Understand CRCI rules and expectations.
✔ Are properly assigned and equipped for their recovery journey.

1.2 Pre-Screening & Eligibility Criteria

📌 What happens before a resident arrives?
The admissions team conducts a pre-screening to determine eligibility:
✅ Medically able to participate in CRCI activities.
✅ No active warrants or registered sex offender status.
✅ Must provide clean drug and alcohol screenings.
✅ Must maintain regular check-ins if on the waiting list.

📢 Key Task: If an applicant is on the waiting list, staff must ensure their check-ins are recorded in the Applicant Check-In Form​.

Module 2: Resident Arrival & Initial Screening

📌 Objective:

• Learn how to properly greet and screen new residents.
• Understand how to handle drug testing and unexpected results.

2.1 Greeting the New Resident

• The intake staff should present themselves professionally—no hats, sunglasses, hoodies, or T-shirts​.
• Welcome the resident and whoever transported them.

2.2 Supervised Drug & Alcohol Screening

Upon arrival, new residents must undergo:
✅ Urinalysis (Drug test)
✅ Breathalyzer (Alcohol test)

Key Protocols:
✔ Supervision is required to prevent tampering.
✔ Unexpected results may lead to dismissal or referral to detox resources​.

Module 3: Belongings Check & Safety Procedures

📌 Objective:

• Learn how to inspect and process residents’ belongings.

3.1 Conducting a Thorough Belongings Check

• Inspect all personal items for contraband (e.g., drugs, paraphernalia, unapproved medications).
• Confiscate any prohibited items​.

3.2 Bug Zapper Procedure

• All clothing is heat-treated to prevent bedbug infestations.
• Residents receive temporary clothing while their belongings are processed​.

Module 4: Data Entry & Paperwork

📌 Objective:

• Learn how to complete intake documentation accurately.

4.1 Required Forms

✅ New Resident Entry Data Form
✅ Drug Screen Results Form
✅ Medical & Legal Documentation
✅ Medication Cessation Acknowledgment

📢 Important:
Residents must also sign the Program Overview to confirm their understanding of CRCI expectations​.

Module 5: Assignment & Orientation

📌 Objective:

• Learn how to finalize intake and introduce new residents to CRCI.

5.1 Assigning Living Quarters

• Residents receive a bed, personal supplies (towel, bedsheet, hygiene items, etc.)​.
• Introduce them to staff and fellow residents.
• Assign a mentor to guide them through the first few weeks.

5.2 Initial Orientation

✅ Review program expectations.
✅ Introduce daily schedules & responsibilities.
✅ Emphasize the importance of accountability.