Vehicle Upkeep & Maintenance

Course Overview

This e-learning course is designed for the CRCI Maintenance Department to ensure proper vehicle upkeep for CRCI-owned vehicles. It focuses on routine maintenance, vehicle cleanliness, and general upkeep. This course does not cover driving procedures or pre-trip inspections but is strictly related to maintaining the fleet in optimal condition.

Module 1: Introduction to CRCI Vehicle Maintenance

Objective

• Understand the importance of regular vehicle upkeep.
• Familiarize yourself with CRCI’s vehicle maintenance policies.

1.1 Importance of Vehicle Maintenance

Maintaining CRCI vehicles ensures:

• Safety: Prevents breakdowns and accidents.
• Cost-effectiveness: Reduces costly repairs.
• Professional Image: Maintains a clean and respectable appearance.
• Longevity: Extends the life of CRCI’s fleet.

1.2 CRCI Vehicle Maintenance Policy

• CRCI vehicles must be properly maintained at all times.
• Maintenance logs must be updated regularly.
• Any issues should be reported immediately to the designated supervisor.
• Vehicles should never be used if maintenance concerns exist that could pose a safety risk​.

Module 2: Routine Maintenance Procedures

Objective

• Learn how to perform routine vehicle maintenance checks.
• Understand when to schedule professional servicing.

2.1 Daily Maintenance Checks

Before starting any vehicle, ensure:

1. Fluids Check:
   • Engine oil
   • Coolant
   • Brake fluid
   • Transmission fluid
   • Windshield washer fluid
2. Tire Inspection:
   • Check for proper inflation.
   • Look for any visible damage (cuts, bulges, or punctures).
   • Rotate tires as per the manufacturer’s recommendations.
3. Lights and Signals:
   • Ensure headlights, brake lights, and turn signals are functional.
4. Brakes:
   • Listen for unusual sounds.
   • Report any soft or unresponsive brakes.
5. Battery:
   • Check for corrosion on terminals.
   • Ensure a secure connection.
6. Leaks or Unusual Odors:
   • Any fuel, oil, or coolant leaks must be reported immediately.

2.2 Weekly and Monthly Maintenance Tasks

• Weekly
  • Check wiper blades.
  • Test emergency brakes.
  • Inspect belts and hoses.
• Monthly
  • Perform a deep-cleaning of both the interior and exterior.
  • Inspect the air filter and replace if necessary.
  • Check for any unusual noises or performance issues.

2.3 Scheduled Professional Maintenance

• Oil changes should be scheduled every 3,000 to 5,000 miles.
• Vehicles should be taken for routine inspections as per manufacturer recommendations.
• Brake pads should be inspected every 10,000 miles and replaced if necessary.
• A professional mechanic should inspect transmission fluid levels and cooling systems every six months.

Module 3: Vehicle Cleanliness and Sanitation

Objective

• Understand the importance of keeping CRCI vehicles clean.
• Learn proper cleaning techniques for vehicle interiors and exteriors.

3.1 Why Cleanliness Matters

• Professionalism: A clean vehicle reflects CRCI’s commitment to excellence.
• Health and Safety: Prevents buildup of germs and allergens.
• Longevity: Dirt and debris can cause wear and tear.

3.2 Interior Cleaning Guidelines

• Remove all trash after each use.
• Wipe down the dashboard and surfaces with disinfectant.
• Vacuum seats and carpets weekly.
• Clean air vents to prevent dust buildup.
• Ensure no food or drink is left inside the vehicle.

3.3 Exterior Cleaning Guidelines

• Wash the exterior at least twice a month.
• Use non-abrasive cleaners to protect paint and glass.
• Clean mirrors and windows regularly for visibility.
• Remove dirt and grime from undercarriages to prevent rust.

Module 4: Reporting Issues and Damage

Objective

• Learn how to report vehicle damage and maintenance issues.
• Understand the protocol for handling breakdowns.

4.1 How to Report Maintenance Issues

• Use the Damaged Vehicle/Equipment Report Form to document issues​.
• Report major concerns immediately to the Fleet Supervisor.
• Record the mileage and the issue in the vehicle maintenance log.

4.2 Handling Unexpected Breakdowns

• If a breakdown occurs:
  1. Ensure Safety: Park in a safe location.
  2. Turn on Hazard Lights: Alert other drivers.
  3. Contact the Supervisor: Report the issue.
  4. Do Not Attempt Repairs: Only certified mechanics should handle complex repairs.

4.3 Post-Accident Reporting

• If a CRCI vehicle is involved in an accident:
  • Call emergency services if needed.
  • Take photos of any damage.
  • File a Near Miss/Safety Incident Report​.
  • Submit all reports to the designated department head.

Module 5: Compliance with CRCI’s Vehicle Use Policies

Objective

• Understand CRCI’s expectations for vehicle maintenance compliance.
• Recognize the consequences of neglecting vehicle upkeep.

5.1 Compliance Requirements

• Only authorized maintenance personnel should perform repairs.
• All maintenance must be documented and reviewed regularly.
• Personal use of CRCI vehicles is strictly prohibited without permission.

5.2 Consequences of Non-Compliance

• Neglecting maintenance may result in disciplinary actions.
• Failing to report damage may lead to financial penalties​.
• Employees who repeatedly violate maintenance policies may lose vehicle privileges.

Conclusion

Key Takeaways

• Routine maintenance prevents costly repairs and extends vehicle life.
• Keep CRCI vehicles clean and well-maintained.
• Report any issues immediately to supervisors.
• Follow CRCI’s vehicle policy agreement​.

By following these guidelines, the CRCI Maintenance Department ensures that CRCI vehicles remain safe, functional, and presentable at all times.